The progress made lately in the information processing and transmission technology and the diversification of information need have lead to a vast market wherein the state is supporting the public sector in different ways, but this fact does not necessarily mean its control or subordination. The determining factors of change, the emergence of new technologies respectively, individualization, delegation, decentralization, financial pressures, trends of internationalization, demographic evolution have had a significant impact on the overall evolution of the public sector.

The beginning of the 21^st century emphasizes a new understanding of the concept of quality within the public sector, of that related to the quality of governing systems provided by the quality of „agreements in administration”, by the ability of public institutions to bring their contribution to the increase of living level of citizens and the involvement of the latter ones, of the society’s in public businesses. Public sector, by its organizations, its reform should be made by reorienting from a managerial and economical approach to a rather more traditional combination of public services’ values and the development of a new type of relationships between on one side public sector and citizens on the other.